News; The world is the CIO in Microsoft
Reduce from inside and outside the company information safety risk, in the budget lowering and to meet the company's business and the scale expansion, large-scale deployment is still in the test phase of the software, sustain the company big customer relationship. These are all Microsoft CIO RON marcus grams of things to do.
"It is to feel apart!" In late September, the Microsoft in Shanghai global client meeting, Microsoft CIO Ron marcus g (Ron Markezich) accept IT media group interview, use this sentence summarize the he took office six months to feel.
AnTeng server: no reason
More than money, should be left to the impression all one of Microsoft, hands clenched more than $500 of cash in the IT field company don't say, is unique in other areas. But marcus g can't you feel IT this, his predecessor IT departments in charge of Microsoft, IT budget for the company 3% of the budget, and after taking office, the fiscal year 2005 budget cuts IT to 2.1%.
In this "less money, handle matters" principle, Microsoft's IT department the most important is the integration of the move. According to marcus g introduction, Microsoft's use of Windows Server2003 etc series 2003 software product integration, for example, integrate former Asia has 32 sets mail server, and now only two sets. Integrate former Microsoft about 10000 servers, now about for 7300 sets. In these new products, with the support of Microsoft a staff has the ability to maintain 200 servers.
At the end of June this year the end of fiscal year 2004 Microsoft, because of the server and the data center and the integration of the 500 and 4.5 million respectively to save dollars, through the integration of the office network to save $2 million.
"Integration is is simply reduce quantity, but to achieve higher efficiency." Marcus, said, "Microsoft headquarters of the data center has more than 4000 server, data on here than in each branch is located, Microsoft management easier, usability will improve."
"Since 2003, we plan to save $100 million in three years, and also to enhance our users satisfaction, two years, IT financial data come down, but customer satisfaction in ascension is."
"The value of new technology bring always exceed what you think, the scope of the maintenance cost is low, the efficiency is very high, can the overall cost will drop too low." Marcus g that new technology bring is not only the integration, "new products of safety, and bring new technologies and functions can improve the service standard for our customers."
However, marcus in 64 a AnTeng, Intel technology but hesitated before. "At the moment we have no use AnTeng server, because our application is a 32-bit, should make full use of the advantages of the 64 bit of application must be modified, considering the expenses, could in the future will slowly step by step to do."
Information security: Microsoft tall tree catches the wind
Information security is up to the enterprise users down to ordinary users of common concern to the problem, marcus g in this question trillion pressure. According to the statistics, the attack the most Internet websites, Microsoft is second only to the United States defense department, was second. Microsoft tall tree catches the wind, and hackers for Microsoft's internal network are no interest in nature. How to guarantee more than 700 a month in ten thousand times external access Microsoft headquarters nets at the same time, prevent those malicious attack, really a challenge. But this is only one of Microsoft's information security task.
Common saying says "the most easily from fort against internal" and many enterprise network are also in the tight pine. And marcus g face but tens of thousands of software player, and one thousand have a happy to come a trick which, also enough he had. Microsoft information security of the third task is to protect key assets, Microsoft assets of the most important is the source code; The final task is to do a good job in inspection and audit.
"We have an attack and infiltration, it is the task of team against us the network for loopholes." Marcus, said, "we have intrusion detection, once the test to the invasion, immediately set out to rule out suspicious, and closed the related information port, let it continue to extension."
Marcus, said, as emergency measures, once someone invasion, Microsoft is responsible for the safety of the facilities company departments will be according to the severity of the decision on whether to the United States government and the fbi joint survey. When the network range affected, Microsoft has a rapid response team to the disposal of emergency.
The most important mission: to eat "dog food"
Marcus g leadership of the IT department responsible for the company's Microsoft's internal network, communication system, enterprise servers and enterprise internal business application and other daily maintenance and strategic planning application. These and other corporate IT departments of the same responsibilities.
But marcus g and other CIO role in a very different. "Microsoft CIO not only for Microsoft, and he is still a big Windows the customer, in a Microsoft product haven't become commercial products, large-scale use Microsoft before the beta products."
Because the software product is complicated, to ensure the quality of software testing has become increasingly important. Although Microsoft software development team to test the personnel and the proportion of programming staff already close to 1:1, but in the new version of the final testing phase, looking for a big users to field testing is not easy, enterprise users why will at great risk to mass to deploy a tested during the software and not commercially available software?
At this time, Microsoft's IT department is responsibility, Microsoft put this matter called eat "dog food," just as its name implies, any enterprise users are not willing to do such a thing. Marcus grams not only to "to nibble slow pharynx, and to be" tasting "out of tricks to-if he do not sign, the software can't listed.
Gates and ballmer: each have different requirements
CIO in enterprise internal didn't position, this is a lot of relevant information reported keen to talk about the topic. Surprisingly enough, marcus g in Microsoft's "status" is not high, although more than 100 people in Microsoft in the list of challenges, but it is neither senior vice President also is not a vice President, he will after two layer to "enough" the CEO ballmer, but Microsoft's management mechanism to ensure that marcus grams have enough right.
"The IT department will go to support the company's business, so we are doing IT, in addition to each department decisions to the competent, CEO will participate, involves the directional event pass the board agreed to, and IT makes us more power to do things."
"I have a problem can be directly find ballmer communication." Marcus, said. Sometimes, ballmer will also be active asked marcus g, IT can do what business. "He wants to know how to improve IT is business model and ensure we provide with our products as effective as the service."
Although gates has "retired" second line, no longer to ask the company daily affairs and management. But he still each quarter with marcus grams of an interview. Gates on Microsoft products how to better service to users very interested, "he think I am in the Microsoft platform using Microsoft products customers early, he want to know in the decrease expense, strengthen and increase the value added what to do. We talk about is one of the key topic, delivered to the client in his before in the platform of the first to use Microsoft products, gates is very concerned about this, eat" dog food "is Microsoft's characteristics."